Sizi99 takes our responsibility to protect every member's privacy seriously. This document transparently explains how we collect, use, and protect your personal information when you use our platform.
This Privacy Policy outlines sizi99's commitment to protecting your personal information as a member of our online casino platform. At sizi99, we understand that privacy is more than a legal requirement — it is the foundation of the trust you place in us every time you use our platform.
This policy applies to all information we collect through the sizi99 website, our mobile app, and any related communication channels. By using the sizi99 platform, you agree to the data processing terms as described in this document.
Sizi99 complies with all applicable data protection requirements and operates to the highest industry standards to ensure your personal information is always handled with full integrity and responsibility.
Sizi99 only collects information that is strictly necessary for platform operations, legal compliance, and improving the user experience. Below are the categories of data we collect:
Identity & Account Data:
Financial Data:
Platform Usage Data:
KYC Verification Data:
Sizi99 collects your personal information through various channels as you interact with our platform. Understanding how this collection works helps you make more informed decisions about the information you share with us.
Sizi99 uses your personal data only for legitimate and reasonable purposes. We will not process your data for any purpose inconsistent with the original purpose of collection without first obtaining your consent.
The primary purposes for using your data include:
Sizi99 does not sell your personal data to any third party for marketing or commercial purposes. However, there are specific situations where we need to share your information with the following parties to ensure smooth platform operations:
All third parties working with sizi99 are bound by strict data protection agreements and are only permitted to use your information for the purposes specified in those agreements.
Sizi99 continuously invests in industry-grade cybersecurity infrastructure to ensure your personal data is always protected against unauthorised access, disclosure, or modification.
Key security measures we implement include:
While we employ the best available security measures, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and not sharing your login credentials.
As a sizi99 member, you have certain rights regarding your personal data that we fully respect. Below is a summary of your rights and how to exercise them:
| Your Rights | Description | How to Use It |
|---|---|---|
| Right of Access | You have the right to obtain a copy of the personal data we hold about you. | Contact our support team via email or Live Chat with the subject "Data Access Request". |
| Right to Rectification | You have the right to correct any inaccurate or incomplete information in your account. | Update your information directly through your account settings or contact our support team. |
| Right to Erasure | You may request the deletion of your personal data, subject to applicable legal compliance requirements. | Submit a formal request via our support email with your account details. |
| Right to Restriction | You may request that we restrict the processing of your data in certain situations while a dispute is being resolved. | Contact our support team in writing describing your request. |
| Right to Portability | You have the right to receive your data in a machine-readable format for transfer to another platform. | Request a data export via support email in JSON or CSV format. |
| Right to Object | You may object to the processing of your data for direct marketing purposes at any time. | Opt out of marketing communications via your account notification settings. |
We will process all data rights requests within 30 working days. In complex cases, this period may be extended up to 60 days with prior notice to you.
Sizi99 uses cookies and similar tracking technologies to enhance platform functionality, analyse performance, and provide a more personalised experience. Below are the categories of cookies we use:
You can manage cookies through your browser settings. Please note that blocking essential cookies may affect the functionality of the sizi99 platform.
Sizi99 is an online gambling platform designed exclusively for individuals aged 18 years and above. We do not knowingly collect or process any personal data from individuals under the age of 18.
If we find that personal data of a child or minor has been collected without our knowledge, we will promptly take the following steps:
In operating the sizi99 platform, your personal data may be transferred to and processed in countries outside Malaysia, including countries where our platform servers operate or where our service provider partners are located.
Whenever your data is transferred across borders, sizi99 ensures that:
Sizi99 is committed to ensuring that international data transfers do not reduce the data protection rights you are entitled to as our member.
Sizi99 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law. Below is a general guide to our retention periods:
When data is no longer needed and the designated retention period has expired, sizi99 will securely delete or destroy the data in accordance with approved procedures.
Sizi99 appoints a Data Protection Officer (DPO) responsible for ensuring compliance with this Privacy Policy and handling any privacy-related enquiries or complaints from our members.
If you have any questions, concerns, or wish to exercise your data rights as outlined in Section 7, please contact us through the following channels:
For formal complaints regarding personal data processing, please use our privacy email and include your account information, detailed complaint particulars, and any relevant supporting documentation. All complaints will be reviewed by our DPO within 14 business days.
Every aspect of the sizi99 platform is built with the security and privacy of our members as the top priority.
All data transmitted between your device and sizi99 servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide. No one can intercept your information while in transit.
The sizi99 KYC process uses a licensed identity verification platform that processes your documents in a fully encrypted environment. Your original documents are not stored in any format accessible to regular operations staff.
Sizi99 has never and will never sell, rent, or trade our members' personal data to any third party for marketing purposes. Your data belongs to you — we are simply your trusted custodian.
The sizi99 infrastructure is continuously monitored by AI-assisted automated threat detection systems. Any unusual activity will trigger an immediate alert and our security team will respond within 15 minutes.
Sizi99 complies with all applicable data protection requirements and undergoes periodic compliance audits by certified independent auditors. This ensures our data handling practices remain aligned with the latest industry standards.
Through your account settings, you can manage communication preferences, update personal information and request a data report at any time. sizi99 believes that data control should rest in the hands of the data owner.
Sizi99 protects your privacy with the highest security technology so you can focus entirely on your gaming experience. Register a free account today and experience our transparent data protection standards for yourself.